We’ve put together clear, straightforward answers to the questions we’re asked most often. From safety and insurance to pricing and scheduling, this section helps you understand exactly what to expect when you choose us.
Q. Do you offer free quotes for tree work?+
Yes. We provide free, no‑obligation quotes. We’ll assess the work required, offer clear advice and give you a transparent price with no hidden extras.
Q. Are you fully insured to carry out tree surgery?+
Yes. We hold full public liability insurance and all work is carried out by trained, qualified arborists for your peace of mind.
Q. Will you remove all waste after the job?+
Absolutely. All branches, logs and debris are removed as standard. We leave every site clean, tidy and ready to use.
Q. Do I need permission to remove a tree?+
Some trees are protected by TPOs or conservation area rules. We can check this for you and guide you through any permissions required.
Q. Can you work on trees close to buildings or fences?+
Yes. We use controlled, safe techniques including sectional dismantling to remove or prune trees in tight or sensitive spaces.
Q. Do you offer emergency call‑outs for dangerous trees?+
Yes. If a tree has become unsafe due to storms, damage or decay, we can attend quickly to make the area safe and carry out necessary work.
Q. How do I know if a tree needs pruning?+
Common signs include overhanging branches, excessive shading, deadwood, or branches growing too close to buildings. We can assess the tree and recommend the right approach.
Q. What is the difference between crown reduction and tree pruning?+
Pruning removes selected branches to improve health and structure. Crown reduction reduces the overall size of the tree while maintaining its natural shape. We’ll advise which is best for your tree.
Q. Can you grind out large or awkward stumps?+
Yes. Our stump grinders can remove stumps of all sizes, even those close to walls, fences or other obstacles, leaving the area level and ready for use.
Q. Do you offer regular hedge maintenance?+
Yes. We provide one‑off trims or scheduled maintenance to keep your hedges neat, healthy and well‑shaped throughout the year.
Q. Will you advise on the best trees or hedging to plant?+
Of course. We can recommend suitable species based on your soil, space and long‑term goals, then plant them correctly for strong, healthy growth.
Q. How soon can you carry out the work after quoting?+
We aim to schedule work promptly and will always give you a clear timescale. Urgent or safety‑critical jobs can often be prioritised.
